FRAUD ALERT:

Please be aware there has been a recent increase in scam calls and text messages from spoofed telephone numbers falsely impersonating area financial institutions.

PLEASE REMEMBER:

  • Jolt will never call, text or e-mail to ask for personal information, codes, PIN numbers, online banking credentials or credit card details.
  • Jolt will never request you to deactivate online banking over the phone.
  • If you receive a suspicious call, hang up immediately and contact us at (989) 799-8744

NEW YEARS HOURS: Jolt will be OPEN Tuesday, December 31st from 9am - 1pm and CLOSED January 1st, 2025. 

Privacy Policy

Privacy Policy

FACTS WHAT DOES JOLT CREDIT UNION DO WITH YOUR PERSONAL INFORMATION?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and account balances
  • credit history and employment information
  • payment history and transaction or loss history
 
How? All financial companies need to share members' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members' personal information; the reasons Jolt Credit Union chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does Jolt Credit Union share? Can you limit this sharing?
For our everyday business purposes -
such as to process your transactions, maintain your account(s), respond to court orders and legal Investigations, or report to credit bureaus
Yes No
For our marketing purposes -
to offer our products and services to you
Yes No
For joint marketing with other financial companies Yes No
For our affiliates' everyday business purposes -
information about your transactions and experiences
Yes No
For our affiliates' everyday business purposes -
information about your creditworthiness
No We don't share
For our affiliates to market to you Yes Yes
For nonaffiliates to market to you No We don't share
To limit our sharing
  • Call Toll-free 1-800-798-2328 - our menu will prompt you through your choice(s) or
  • Visit us online: www.joltcu.com

Please note:
If you are a new member, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer a member, we continue to share your information as described in this notice.

However, you can contact us at any time to limit our sharing.

Questions? Call toll-free 1-800-798-2328 or (989) 799-8744 or go to www.joltcu.com
What We Do
How does Jolt
Credit Union protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

We also maintain other physical, electronic and procedural safeguards to protect this information and we limit access to information to those employees for whom access is appropriate.

How does Jolt
Credit Union collect my personal information?
We collect your personal information, for example, when you
  • open an account or pay your bills
  • use your credit or debit card or apply for financing
  • make deposits or withdrawals from your account

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

 
Why can't I limit all sharing? Federal law gives you the right to limit only
  • sharing for affiliates' everyday business purposes - information about your
    creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

What happens when I limit sharing for an account I hold jointly with someone else? Your choices will apply to everyone on your account.
Definitions
Affiliates Companies related by common ownership or control. They can be financial and non-financial companies.
  • Our affiliates include financial companies such as: Credit Union Service Organization
Nonaffiliates Companies not related by common ownership or control. They can be financial and non-financial companies.
  • Jolt Credit Union does not share with our nonaffiliates so they can market to you.
Joint Marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • Our joint marketing partners include advertising/marketing agencies, loan recapture programs and insurance companies.
Other Important Information

 

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