Smart Moves to Stay One Step Ahead of Fraudsters

From hidden skimmers at gas stations to suspicious websites and phishing texts, fraud is more common than ever. But with some savvy tips and the right tools, you can stay one step ahead of the scammers.

Here’s how fraud happens and what you can do to stop it.

Skimmers: Sneaky Devices That Steal Your Info

Skimmers are tiny gadgets that fraudsters attach to ATMs or gas pumps to steal your card information. When you insert or swipe your card, these devices capture your card information without you even realizing it.

What to do:

Before using any card reader, give it a quick wiggle. If it feels loose, misaligned, or looks suspicious, don’t take the risk. Walk away and report it.

Phishing Scams: Calls, Texts & Emails Pretending to Be Legit

Scammers are getting slick by sending fake calls, emails, and texts that look like they’re from your credit union, a delivery service, bridge tolls, or even a friend.

What to know:

Jolt will NEVER ask for social security numbers, or other personal info over the phone or text. When in doubt, don’t click, hang up and call Jolt yourself.

Online Shopping & Data Breaches: Hidden Dangers

Shopping online is convenient, but it can also be risky if you’re not careful. Fraud can occur when you enter your card information on an unsecured website or when a company experiences a data breach.

How to protect yourself:

Stick to well-known, secure websites (look for “https” in the URL), avoid saving your card info online, and turn on real-time card alerts so you’re instantly notified of any activity.

How Jolt Has Your Back

We don’t just help you bank, we help you stay safe.

Here’s how we protect our members every day:

• Real-Time Alerts: Jolt will keep you informed of any suspicious card activity. Members may receive an alert by text, email or phone based on real-time potential fraudulent card activity. This free service will also block your card if the purchase cannot be verified for your protection.
• Card Controls: Our card control feature in our digital banking allows you to turn your card on or off in just seconds for added peace of mind.
• Support Team: If you ever need help, our friendly support team is here for you. 

Fraud never rests, but neither do we. If something feels off, trust your gut and reach out to us right away. Together, we’ll keep your money and your peace of mind safe and secure. Stay safe, all.

WHAT TO DO: